Session: One scheduled Human Advisor session focused on the submitted issue or decision. Session terms are confirmed before booking.
Approval and payment: Submitting a request does not reserve a time. Approved requests receive payment instructions. The appointment is confirmed only after payment and written confirmation.
Cancellation and rescheduling: A confirmed session may be cancelled or rescheduled up to 2 hours before the scheduled start. One reschedule is permitted. Cancellations made at least 2 hours in advance receive a full refund. Later cancellations, late arrivals, and no-shows are non-refundable. Late arrival does not extend the scheduled end time. If Idealious cancels, the client may choose a full refund or priority rescheduling.
Service scope: Personal consultation provides general human perspective and practical conversation only. It does not provide therapy, mental health treatment, diagnosis, medical care, legal or financial advice, emergency assistance, or crisis support.
Privacy: Request and session information is handled privately and confidentially, subject to legal, immediate-safety, payment, scheduling, and essential service-provider limits. Do not submit sensitive records through this public form.
Requests are reviewed before acceptance. Submission does not create an engagement; IDEALIOUS may accept or decline a project based on scope, fit, capacity, timing, available expertise, or professional boundaries.
